What You Can Learn from Actifio Logs

The Actifio services generate many logs, some of which are useful for troubleshooting. This section describes how all of the logs work together. You do not need to use all logs for troubleshooting; to see the most useful logs for troubleshooting, skip to Troubleshooting with Actifio Logs .

Each Actifio service has its own log. This is how the different services relate to each other.

 

 

Component and Log Relationships

 

Downloadable Actifio Logs

Service

Log File Name

What the Logs Include

adhd

adhd.log

adhd.log-<date>

adhd.log-<date>.bz2

Local and remote deduplication, replication and communications with remote systems.

appliance

<HostID>.trc

ethernet.<HostID>.trc

node.trc and ntp.trc

Primary trace logs for reviewing failovers and node reboots, ethernet status, etc.

dds

dds.log

A set of counters for ongoing system processes.

database

postgresql-<Timestamp>.log

The Actifio internal PostGRES database

flasher

flasher.log

Creation of snapshots.

install

install.log

Events during the installation process.

omd

omd.log

Creation and deletion of VDisks before invoking the Flasher.

patch

autoupdatepatch-<Version>-update.log

uds-patch.log

uds-patch-<Timestamp>.log

Events during the patch update process.

psrv

psrv.log.0

Communications with Tomcat, Actifio database, VMware, CLI, system health, scheduling GC.

streamsnapd

streamsnapd.log

Disk to remote disk replication operations.

systemlog

command

fusevdisk.error.log

messages

ssd-config.log

/var/log/command – CLI command history

Events relating the creation of VDisks.

/var/log/messages – Can be used along with node.trc to correlate issues with the Linux kernel

Events that occurred when configuring the SSD.

tomcat

catalina.log.<sequence>

Communications with the Actifio Desktop and the Actifio Resource Center. The sequence number increases as you go back in time.

udpmqd

udpmqd.log

Multiplexes udpengine access to snap storage.

udppm

udppm.log

udppm.log-<Date>

udppm.log-<Date>.bz2

Scheduling and operation of jobs.

connector

A variety of different logs depending upon the host, but always including UDSAgent.log.

The Actifio Connector log includes information such as host OS version/patch revision, HBA make/model/type, firmware revision, CPU/Memory utilization, connector logs, RMAN, syslog, etc.

openvpn

openvpn.log

openvpn.log-<date>

openvpn.log-<date>.bz2

Actifio SecureConnect communications.

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